Return Policy

We want you to be completely satisfied with your purchase. If you are not happy with any of our products, we offer a hassle-free return policy.

1. Eligibility for Returns

• Items must be returned in a saleable, unworn, and undamaged condition, along with the original packaging.
• Returns must be made within 28 days of receipt.

2. Refund Process

• Refunds will be credited to your original method of payment, excluding the cost of postage.
• Please allow up to 28 days from the date of returning your products for your refund to be processed.

3. Processing Time

• Once a refund has been approved, we will process it as soon as possible. You will receive a confirmation email within 2 working days. However, please allow up to 5 working days for the funds to be reflected in your account. Please note that the exact timing depends on your bank’s processing speed, which is beyond our control.

4. Return Shipping

• We recommend sending your return via recorded delivery, as AesthiBox cannot accept liability for items that do not reach us.

If you have any questions or need assistance with your return, please contact our customer service team at [insert contact details].